Privacy Policy

SOFTPIX Privacy Policy

Last updated: September 2026

At SOFTPIX, we respect your privacy and are committed to handling your personal information responsibly.

When you visit our website, place an order, contact our support team, or otherwise interact with our services, we may collect certain information necessary to operate our store and provide our services.

Information We May Collect

This may include:

  • Your name
  • Email address
  • Billing information
  • Order information
  • IP address
  • Browser and device information
  • Customer support communications
  • Other information you voluntarily provide to us

How We Use Your Information

We may use your information to:

  • Process and fulfil your orders
  • Deliver digital products and software licences
  • Provide customer support
  • Communicate with you regarding your purchases
  • Prevent fraud and unauthorised transactions
  • Maintain the security of our website
  • Improve our products and services
  • Comply with applicable legal obligations

Payments

Payments may be processed by third-party payment providers.

SOFTPIX does not necessarily receive or store your complete payment-card information when payment information is processed directly by an authorised payment provider.

Shopify

Our online store is powered by Shopify.

Shopify may process certain customer information in connection with providing ecommerce hosting, checkout services, fraud prevention, analytics, security, and other store functionality.

Third-Party Services

We may use trusted third-party providers to help us operate our business, including providers for:

  • Payment processing
  • Digital product delivery
  • Website hosting
  • Analytics
  • Fraud prevention
  • Customer support

Information may be shared with these providers only where reasonably necessary for them to provide their services.

Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, disclosure, alteration, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of certain personal information
  • Restriction of certain processing
  • Information about how your data is used

To make a privacy-related request, please contact us.

Email: softpix.company@gmail.com
WhatsApp: +44 7916 687322

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.

Any updated version will be published on this page.