Terms of Service
SOFTPIX Terms of Service
Last updated: September 2026
These Terms of Service apply to purchases and use of the SOFTPIX online store.
By visiting our website, placing an order, or purchasing a product from us, you agree to these Terms of Service together with the other policies displayed on our website.
Digital Products
SOFTPIX sells digital software products and software licences.
Unless specifically stated otherwise on a product page, no physical item will be shipped.
Digital products may include:
- Software licences
- Activation information
- Download links
- Installation instructions
- Related digital content
Product Information
We make reasonable efforts to ensure that product descriptions, versions, features, compatibility details, and system requirements displayed on our website are accurate.
Customers are responsible for reviewing this information before completing a purchase.
Software publishers may update their products, interfaces, features, or technical requirements from time to time.
Orders
SOFTPIX reserves the right to review, refuse, cancel, or request additional verification for an order where reasonably necessary.
This may include situations involving:
- Suspected fraudulent transactions
- Payment issues
- Pricing errors
- Product availability issues
- Incorrect customer information
- Misuse of our website or services
If an order has been paid for but cannot be fulfilled, an appropriate refund will be issued.
Digital Delivery
Products are delivered electronically.
Customers are responsible for providing a valid email address during checkout and ensuring they can receive emails relating to their order.
SOFTPIX cannot be held responsible for delays caused by:
- Incorrectly entered email addresses
- Customer email filters
- Spam or junk filtering
- Problems with the customer's email provider
- Circumstances outside our reasonable control
However, our support team will make reasonable efforts to assist customers experiencing delivery issues.
Licence Use
Software licences purchased through SOFTPIX must be used in accordance with the applicable licence terms associated with the software.
Customers must not misuse, unlawfully reproduce, distribute, resell, or otherwise use a product in violation of applicable licence conditions or laws.
Compatibility
Customers are responsible for checking product compatibility and system requirements before purchase.
Compatibility information is provided on individual product pages whenever applicable.
If you are uncertain whether a product is compatible with your device, please contact us before purchasing.
Refunds
Refunds, replacements, and cancellations are handled according to our Refund Policy and any consumer rights applicable to the transaction.
Customer Support
For assistance with your purchase, contact:
Email: softpix.company@gmail.com
WhatsApp: +44 7916 687322
Limitation of Liability
To the maximum extent permitted by applicable law, SOFTPIX will not be responsible for indirect, incidental, or consequential losses arising from the use or inability to use a product purchased through our store.
Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited.
Changes to These Terms
SOFTPIX may update these Terms of Service when necessary to reflect changes to our business, website, services, policies, or applicable requirements.
The version available on our website at the relevant time will apply, subject to applicable law.